Automation
2 Articles
Emotional Intelligence Meets Phone Automation: How AI Agents Are Reading Between the Lines to Boost Conversion Rates
AI voice systems can now detect caller emotions in real-time by analyzing tone, pitch, and speech patterns. Companies like Cogito (deployed at MetLife across 10 US call centers) and Hume AI are leading the shift from robotic phone automation to emotionally aware conversations.
How to Build an AI-Powered Blog Publishing Pipeline: Automate Your Content Workflow with n8n, Airtable, and Sanity CMS
Build an automated blog pipeline by connecting Airtable database, n8n for workflow automation, and Sanity CMS for publishing - enabling one-click publishing while maintaining human oversight.